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MTN loses Qwikloan data to undersea fibre cut

For the past 48 hours, Africa, mainly West Africa, experienced challenges with internet connectivity due to an undersea fibre cut in the West Africa Cables that transport ultra-fast internet from Europe to Africa.

MTN Ghana announced on Saturday evening that Ghana access to internet has fully be restored and users can, therefore, go back to the country’s fastest 4G+ internet.

Unfortunately for the company, all data relating to Quickloan have been lost and cannot be restored. The lost is partly due to the second cut in the undersea fibre that stores information shared by third parties running the company’s USSDs.

Loan defaulters and customers owing the company have been asked to volunteer information about the last loans they took and when they are supposed to pay. “This is the only way we can have the details and we wish they share the information with us to help us retrieve the funds”, Mr. Osei Assibey, Operations Manager for Quickloan said.

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